This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://freshnest2u.com/ (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” – Data files placed on your device or computer that often include an anonymous unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
“Log files” – Track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” – Electronic files used to record browsing activity on the Site.
The Site also uses cookies to help track items in your shopping cart, including abandoned items, and this information may be used to send SMS cart reminders.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. This is referred to as “Order Information”.
In this policy, “Personal Information” includes both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to:
Fulfill purchases (process payments, arrange shipping, provide invoices/order confirmations)
Communicate with you
Screen for potential fraud or risk
Offer you information or promotions in line with your preferences
Device Information helps us:
Screen for fraud and potential risks (e.g., via IP address)
Optimize our Site (e.g., analytics on browsing behavior and marketing effectiveness)
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third-party providers to help us deliver our services. For instance:
We do not alter our data collection practices in response to “Do Not Track” signals.
YOUR RIGHTS
If you are a European resident, you have rights to access, correct, update, or delete your personal data. To do so, please contact us using the information below.
Note: we process your information to fulfill any contracts with you (e.g., orders), or otherwise to pursue legitimate business interests. Your information may be transferred outside Europe, including to Malaysia, Canada, and the U.S.
DATA RETENTION
We retain your Order Information for our records unless and until you request its deletion.
CHANGES
This policy may be updated periodically to reflect changes in our practices, operations, or legal obligations.
CONTACT US
For questions, concerns, or complaints about our privacy practices, please contact:
Money Well Food Industries Malaysia Sdn Bhd Brand: Fresh Nest Email: cs@freshnest2u.com Address: Pulau Pinang, Malaysia
